FAQ
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Who is this guide for?
Whether you’re a total beginner or a home decor enthusiast looking for professional insights, this guide is designed to help anyone create a space that feels elevated, personal, and well-designed—without breaking the bank or getting lost in the process.
How do I get the guide?
1. Make an order on our website
2. One the payment has been successfully processed, you will receive an email from Havn Interiors (noreply@digital-downloads.com) containing a "Download" button.
3. Click the button to access your digital guide.
Note, you can also download your purchase from the order confirmation email and from the Order Status page on your customer account via our website.
4. After you've downloaded the file, feel free to print it out if you prefer a physical paper version.
How quickly do I get access to my order?
Right away! After you've successfully completed your order and payment, please keep an eye on your email for immediate access.
The email should come from noreply@digital-downloads.com. If you don't see it, please don't forget to check your spam folder.
Can I return or exchange my purchase?
Unfortunately, we do NOT offer returns or exchanges on any of our products.
If you have any concerns regarding your product, please get in touch with us by emailing team@havninteriors.com within 30 days of the purchase. Don’t forget to include your order number as the subject line. We handle all concerns with respect and don’t want to leave you disappointed!